Frequently Asked Questions

Find answers to common questions about MarketMirrow

Getting Started

What is MarketMirrow?

How do I create an account on MarketMirrow?

What are the different user roles?

Is MarketMirrow available on mobile?

Commodities & Markets

What commodities are tracked on MarketMirrow?

How many markets are covered on the platform?

Can I compare prices between different markets?

Price Reports

How do I submit a price report?

What information should I include in my report?

What happens after I submit a price report?

Why was my price report rejected?

Can I edit or delete a submitted report?

How often should I submit price reports?

Field Agents

How do I become a field agent and earn money?

What is a trust score and how is it calculated?

How much can I earn as a field agent?

How do I withdraw my earnings?

What does the Leaderboard show?

Can I change my payout method?

Advertisers

How do I get started as an advertiser?

What types of campaigns can I create?

How do I purchase advertising points?

What are point packages and how do they work?

Can I edit my campaign after it's been approved?

How are my ads displayed to users?

What is a contact request and how do they work?

Platform Features

What does the Dashboard show?

How do Price Alerts work?

What is the Live Map feature?

How do Price Predictions work?

What can I do with the Trading Calculator?

What does the Price Heatmap show?

What is Trend Analysis?

Search & Discovery

How do I use the Search feature?

Data & Privacy

Is my personal data safe on MarketMirrow?

Who can see my price reports and personal information?

How is my payment information handled?

Account Management

How do I reset my password?

How do I update my profile information?

Can I delete my account?

What should I do if my account is suspended?

Billing & Payments

What payment methods do you accept?

Are there fees for using MarketMirrow as a reporter?

What is the minimum payout amount for field agents?

How long do payouts take?

Verification & Quality

How does the verification process work?

What makes a good price report?

What is confidence score?

Troubleshooting

Why am I having trouble logging in?

Why can't I submit a price report?

The Live Map isn't loading—what should I do?

How do I report a fake price or suspicious account?

How do I contact support?

What should I do if I suspect fraudulent activity on my account?

Regional Markets

Does MarketMirrow cover my state/region?

Are prices different in different regions?

Still have questions?

Can't find the answer you're looking for? Contact our support team and we'll get back to you within 24 hours.

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